Please allow up to 3 weeks from receipt of payment to delivery of bespoke and personalised items. Gingerbread Family Trees may take up to 6 weeks and in busy periods there may be a waiting list. I will update the website should the lead times be increased and this will not affect any orders that have already been placed.
Non-personalised items from the shop will be despatched within 3 working days of the order being placed.
£3.00 for orders up to £20
£4.50 for orders £20 and over (not including framed pictures).
The delivery cost for any framed pictures will be included in your quote.
Smaller and lighter items will be sent by Royal Mail and heavier/larger items will be sent by courier. All packages will require a signature, to ensure that they arrive safely.
I am happy to post commissions to anywhere in the world. Delivery times will be slightly longer than in the UK, so please allow for this.
International customers are responsible for paying customs duty where applicable.
Your item will be carefully wrapped in tissue paper and posted in recycled packaging.
If you would like your order posted directly to the gift recipient then it can be gift-wrapped, with a handwritten note, and posted in new packaging (or recycled if you prefer). There is no extra charge for the gift-wrapping.